Shipping Policy

At First Homeschool, we are committed to delivering your educational materials promptly and efficiently. This policy outlines our shipping procedures, ensuring transparency and compliance with applicable regulations.

Order Processing and Estimated Delivery

Orders are processed within 1 to 3 business days from the date of purchase. Business days are defined as Monday through Friday, excluding federal holidays.

Estimated delivery times, based on the selected shipping method, are as follows:

USPS Media Mail: 2 to 10 business days
USPS Ground Advantage: 2 to 5 business days
USPS Priority Mail: 1 to 3 business days

Please note that these are estimated delivery times and are not guaranteed. Factors such as carrier delays and weather conditions may affect actual delivery.

Shipping Methods and Costs

We primarily utilize the United States Postal Service (USPS) for shipping. Shipping costs are calculated at checkout based on the weight, dimensions, and destination of the package.

Free shipping may be offered on qualifying orders, as advertised.
International shipping is not available at this time.

USPS Shipping Rates (Effective July 13, 2025):

Media Mail: Starting at $4.63 for packages up to 1 lb. This service is cost-effective for shipping educational materials and typically delivers within 2–10 business days.
Ground Advantage: Starting at $5.25 for packages up to 1 lb. This service offers reliable delivery within 2–5 business days.
Priority Mail: Starting at $9.35 for packages up to 1 lb. This expedited service delivers within 1–3 business days and includes tracking.

Please note that shipping rates are subject to change based on USPS pricing adjustments.

Local Pickup

Customers have the option to select free in-store pickup during checkout. Orders designated for local pickup will be available at our retail location:

First Homeschool
1336 Carley Rd, Ste 3
Springdale, AR 72762

Customers will receive a notification when their order is ready for pickup.

Combined Shipping

When multiple items are ordered, we will consolidate them into a single shipment whenever feasible to reduce shipping costs and packaging materials. The combined shipping cost will be reflected at checkout.

Lost, Delayed, or Damaged Shipments

If you encounter issues with a shipment, such as delays, loss, or damage, please contact us within 14 days of the expected delivery date. This timeframe aligns with our Return & Refund Policy.

For damaged items, retain all packaging materials and provide photographic evidence to facilitate the resolution process. We will work with the carrier to address the issue and determine an appropriate solution, which may include a refund, store credit, or replacement.

Returns and Refunds

Our comprehensive return and refund policy, including eligibility criteria and instructions for returning items, is available at:
https://store.firsthomeschool.com/pages/refund-refund-policy

Please review this policy prior to initiating a return.

Contact Information

For inquiries related to shipping, orders, or other concerns, please contact us:

Email: contact@firsthomeschool.com
Phone: (479) 408-7995
Mailing Address:
First Homeschool
1336 Carley Rd, Ste 3
Springdale, AR 72762