Shipping policy

Shipping Policy

Last Updated: September 28, 2026

At First Homeschool, we are committed to delivering your educational materials promptly and efficiently. This policy outlines our shipping procedures, ensuring transparency and compliance with applicable regulations.

Order Processing and Estimated Delivery

Orders are processed within 1 to 3 business days from the date of purchase. Business days are defined as Monday through Friday, excluding federal holidays.

Estimated delivery times, based on the selected shipping method, are as follows:

  • USPS Media Mail: 2 to 10 business days (may occasionally take longer, up to 2 weeks, depending on distance and carrier delays)
  • USPS Ground Advantage: 2 to 5 business days
  • USPS Priority Mail: 1 to 3 business days

Please note that these are estimated delivery times and are not guaranteed. Factors such as carrier delays, weather conditions, or peak holiday seasons may affect actual delivery.

Shipping Methods and Costs

We utilize a range of carriers to provide cost-effective and reliable shipping, including USPS, FedEx, and UPS. For economy shipping, the most economical carrier will be selected automatically at the time of fulfillment. In most cases, this is USPS Media Mail for books and curriculum materials.

Standard Shipping Rates

Shipping rates are based on the merchandise subtotal, excluding taxes and shipping:

  • Under $20.00: Applicable calculated shipping at checkout.
  • $20.00–$49.99: $3 Standard Shipping.
  • $50.00 or more: Free Standard Shipping.

These standard shipping benefits apply to shippable physical products sold through First Homeschool checkout, including eligible Neighborhood products. Optional USPS, UPS, or FedEx carrier-calculated services may cost more. Free Standard Shipping does not make expedited or other carrier-calculated services free.

We currently ship only within the United States. International shipping is not available at this time.

Shipping to Alaska, Hawaii, and U.S. Territories

We ship to Alaska, Hawaii, APO/FPO addresses, and U.S. territories. Delivery times may take 1–3 weeks, depending on the carrier. Available shipping services and charges are shown at checkout.

Local Pickup

Customers have the option to select free in-store pickup during checkout. Orders designated for local pickup will be available at our retail location:

First Homeschool
1336 Carley Rd, Ste 3
Springdale, AR 72762

You will receive a notification when your order is ready for pickup, typically within 1–3 business days. Please bring a photo ID and your order confirmation when collecting your items.

Combined Shipping

When multiple items are ordered, we will consolidate them into a single shipment whenever feasible to reduce shipping costs and packaging materials. The combined shipping cost will be reflected at checkout.

Neighborhood Products

Eligible shippable physical Neighborhood products purchased through First Homeschool checkout receive the standard shipping benefits described above.

Lost, Delayed, or Damaged Shipments

If you encounter issues with a shipment, such as delays, loss, or damage, please contact us within 14 days of the expected delivery date. This timeframe aligns with our Return & Refund Policy.

  • Delayed or Missing Packages: Check the tracking number provided in your shipping confirmation. If the carrier shows no movement for an extended period, we will work with them to investigate. If the package is declared lost, we will issue a replacement or refund.
  • Packages Marked “Delivered” But Not Received: Please check your property, neighbors, or building office. If the package is still missing, contact your local carrier office with the tracking number. Reach out to us for assistance in filing a claim. Once a package is confirmed delivered to the address provided, replacements are not guaranteed but we will work with you on a resolution.
  • Damaged Packages: Retain all packaging materials and take photos of the damage. Email these with your order number to contact@firsthomeschool.com. We will work with the carrier to resolve the claim and may provide a replacement, refund, or store credit.

Please note that First Homeschool is not responsible for delays caused by the carrier, weather conditions, or peak seasonal periods once the package has left our facility.

Returns and Refunds

Our comprehensive return and refund policy, including eligibility criteria and instructions for returning items, is available at: https://store.firsthomeschool.com/policies/refund-policy

Please review this policy prior to initiating a return.

Contact Information

For inquiries related to shipping, orders, or other concerns, please contact us:

Email: contact@firsthomeschool.com
Phone: (479) 408-7995

First Homeschool
1336 Carley Rd, Ste 3
Springdale, AR 72762